FREQUENTLY ASKED QUESTIONS

All the Answers You Seek, In One Place

Have a question you’d like to ask? We are committed to giving clients the best care and experience we can. There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs below, and don’t hesitate to get in touch if you have any additional questions.

DO YOU OFFER SLIDING SCALE RATES?

Supervision and consultation are offered on a sliding scale basis. All sliding scale spots for therapy clients are currently full.

HOW LONG DOES EACH THERAPY SESSION TAKE?

The initial session is 90 minutes to go over consent, intake paperwork and to get to know eachother. Subsequent sessions are 50-90 minutes depending on your unique goals and treatment plan. Intensive sessions are 3-5 hours per day.

I KNOW YOU FROM OUTSIDE - WILL YOU BE MY THERAPIST?

We have a strict no personal acquaintances, friends or family rule when it comes to my clients. These boundaries are important to maintain professional boundaries and to provide an un-biased care experience. Instead we are happy to provide you with some resources and referrals to help guide you in the right direction.

Have a question that remains unanswered? Please drop me a line and I will be happy to provide assistance.

E-mail info@followingseas.ca and receive a response within 1-2 business days.

Keep scrolling for more FAQ!

HOW DO I BECOME A CLIENT?

The process for becoming a client is simply booking a new client consult through Jane, the online booking app or e-mailing info@followingseas.ca to get set up.

Our Clinical Social Worker, Dani, is currently accepting new clients for virtual sessions on Wednesday evenings, and Sam will be accepting new clients in January 2026.

DO YOU ONLY WORK WITH VETERANS OR PTSD?

Nope! All are welcome to inquire about therapy, this is just a niche population we specialize in. For example, civilians with anxiety or other mental health related concerns are welcome to become a client!

HOW DOES PAYMENT WORK?

Payment is due by the end of the session, you are welcome to pay in advance if you like. Payment can be received via e-transfer, credit card or cash (in office clients). A receipt will be provided to you to submit for insurance claims if you have benefits. The onus is on the client to check with their plan to make sure services from a REGISTERED SOCIAL WORKER are covered and the limit per session. Direct billing is only available for clients apart of the following: NIHB, Royal Canadian Mounted Police, Veterans Affairs Canada, or DCS.

We have a 48 hour cancellation policy - to avoid the late cancellation fee, please ensure to notify your therapist in advance if you need to reschedule.